Review :
We have always enjoyed eating at the Swiss Chalet in Belleville and have done so in the past at least once every other week. My husband and I were looking forward to a meal out and tried to eat at the Swiss Chalet in Belleville on Saturday January 02, 2010 at approx. 3:30 o'clock. We received the worst service we have ever experienced anywhere. After waiting for our food for 45 minutes the people at the next table (who had arrived 20 minutes after us) received their food and we questioned their waitress in regards to how much longer we would have to wait. We were told our order should be here any minute. After waiting another 5 minutes we finally got up and went to the bar to pay (it took another few minutes for the person to come out and take our money) for the soft drink and the salad we had received and consumed 45 minutes ago. We asked to speak to the manager (I believe her name is Jackie) and we were told by her to sit back down because our food was now being served or they had "cash and carry" we could pay for the food and take it home to eat. We received no apology from anyone-not even from the person who called herself the manager of a restaurant that services the public. She actually let us pay for the drink and salad and acted like we were the ones doing something wrong. We are very disappointed and will never go back to the Belleville Swiss Chalet again. We will certainly relay this experience to all our friends and co-workers.